All exams require valid photo identification. All exams require an appointment. Appointments need to be scheduled online through Kryterion.  Please arrive 15 minutes prior to your appointment time for verification and processing. We will need your authorization code to start the exam. Read more about Exam policies.

Exam Policies

  • Upon arrival at the testing center, Test Candidates must present their personal identification bearing a photograph and signature.
  • Test candidates may not take recording devices such as paper/pencil, cameras, PDAs, computers, or communication devices such as cell phones, or pagers into the testing area.
  • Test candidates must not communicate with other test candidates either in the testing room, or in any other area of the testing facility during authorized testing breaks.
  • Test candidates must read and accept the terms of the non-disclosure agreement (NDA) presented prior to the start of the exam.
  • Test candidates must not remove exam content from the testing area and must not reproduce exam content outside of the testing area.
  • Test candidates must abide by the terms of the retake policy.
  • Test candidates found to have violated testing center rules may lose any existing certifications and may be made permanently ineligible for additional certifications.


Please Note: In certain circumstances, the computer on which a test candidate is taking the exam may stop responding or produce an error condition in which continuation of the exam would not be possible. If a test candidate experiences this or any other computer interruption, they must notify the proctor immediately to restart the exam. When the computer is restarted and/or the error condition resolved, the proctor will launch the software again and it will return them to the point at which the interruption occurred. The software will retain the exam progress and time remaining up to the point of termination, as long as the exam is resumed on the same computer in which it was started.


Established in 2001, Kryterion is a global leader in online testing solutions. Our all-in-one SaaS solution supports intuitive workflows, combining security, control, and flexibility across test development, management, and multi-modal delivery. Kryterion is a solutions-based test development and delivery company that serves the association, technology, and education markets with world-class, customizable, secure testing solutions

Kryterion’s self-service ijega Hansen platform, Webassessor, empowers clients to take control of their credentialing programs. This unique approach emphasizes flexibility, accessibility, and speed to market. Webassessor gives clients in-house control to modify, edit, and publish exams without additional fees.

At Kryterion, the top priority is to provide clients with the best mix of security, innovation, service, and value in our test development and delivery solutions. The SAS (Kryterion) in-house expertise is critical to your certification program’s long-term success. Their highly trained customer success professionals deliver exceptional service to clients, and our test delivery teams provide outstanding support to clients’ test candidates.

The Kryterion test development and psychometric services team is renowned for exceptional service, industry-leading expertise, and a customer-focused approach. Their clients have recognized Kryterion for responsiveness, flexibility, customer focus, and high-quality work product, which instills confidence and reassurance in our potential clients.

Important Contact Information

If you need help with an in-process exam or have questions about scheduling a future exam, finding a test center, or anything else related to Kryterion testing, find your best and fastest options for help and answers. All are staffed 24/7, providing you with the security and peace of mind that you’re always well-cared for!

For online support, including Live Chat, go to the Kryterion Candidate Community portal.

To open a case, go to our web form here.

Test Candidate Home page.

 

Professional Service Industries (PSI)

PSI is the largest United States-owned and operated testing network in North America. PSI has over 1,000 computer-based testing centers across the United States and Canada, including 30 international sites.

The ever-expanding PSI Test Center network spans more than 140 countries and delivers 17 million tests every year. Through the PSI Global Test Center Network, they offer tailored levels of security and functionality. PSI also regularly audits the test center network’s locations, size, and quality to maintain standards and meet demand. With over 60 years of experience, PSI has been a trusted partner in providing solutions to corporations, professional associations, and government regulatory agencies. The PSI comprehensive solutions approach, from test development to delivery to results processing, covers a wide range of needs, including pre-hire employment selection, managerial assessments, licensing and certification tests, license management services, and professional services.

PSI, a leader in the assessment industry, provides various solutions through its multiple business channels, including talent assessments (of job-seeking candidates as well as employee development programs), licensure testing services (for government regulatory agencies), certification credentialing services (for professional associations), license management services and biometric identification authentication services. PSI offers clients various solutions to measure, assess, and identify the skills, abilities, traits, and identities of individuals seeking jobs, licensure, or certification credentials.

Important Contact Information

Test taker support (PSI Direct): https://www.psiexams.com/test-takers/support/

PSI has program-specific candidate support specialists ready to assist you with your examination needs. Please visit the link above and scroll down for specific contact information for each PSI client. DIRECT LINK

PSI stands out in the industry as one of only two computer-based testing companies authorized by the federal government to administer all FAA Airman Knowledge Tests (pilots). This unique position underscores PSI’s credibility and trustworthiness. The company further solidifies this trust by delivering more than 60 required exams for commercial and private pilots and mechanics and computer-based examinations to candidates in more than 60 other occupations.

PSI offers technical support services in English via email and domestic, toll-free telephone for clients and our clients’ candidates (test takers).

 

FAA Testing

There is a dedicated site with PSI True Talent. Please visit https://faa.psiexams.com/

If you need to contact the PSI FAA support team, please use the information below. Please include your full name and a detailed description of your question or problem so our support specialists can better assist your request

 

 
 

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Tanah Abang, Kecamatan Kebon Melati, Kota Jakarta Pusat,10230. Indonesia

24 Hours hotLine service : +62 85 12 101 89 88

Email               : hi@ijega.com

 

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